Hi Mike,
Here are the details for Safran Identity & Security maintenance programs regarding former / old devices, the MA220 is no longer supported. I Suggest you to upgrade to a new version with the Sigma Series range.

MorphoAccess 100 (MA100) 1:500 people – No more support, need to upgrade with MorphoAcccess Sigma Lite Series
MorphoAccess 110 (MA110) – No more support, need to upgrade with MorphoAcccess Sigma Lite Series
MorphoAccess 120 (MA120) – No more support, need to upgrade with MorphoAcccess Sigma Lite Series
MorphoAccess 120 Pro (MA120) Pro 1:1 Mifare + Desfire, 1:500 people – No more support, need to upgrade with MorphoAcccess Sigma Lite Series

MorphoAccess 500 (MA500) – Yes, still supported until October 31st, 2018
MorphoAccess 520 (MA520) – Yes, still supported until October 31st, 2018
MorphoAccess 521 (MA521) – Yes, still supported
Outdoor MorphoAccess 520 (OMA520) – Yes, still supported
Outdoor MorphoAccess 521 (OMA521) – Yes, still supported

MorphoAccess 200 MA200 1 :800 people – No more support
Outdoor MorphoAccess 200 OMA200 Outdoor model 1:800 – No more support
MorphoAccess 220 MA220 1:1 Mifare card reader – No more support
Outdoor MorphoAccess 200 OMA220 Outdoor model – No more support
MorphoAccess 220 MA220 PRO – No more support
Outdoor MorphoAccess 220 OMA220 PRO – No more support

MorphoAccess 300 MA300 1:16 x 3000 people – No more support
Outdoor MorphoAccess 300 OMA300 Outdoor model 1:16 x 3000 – No more support
MorphoAccess 320 MA320 PRO – No more support
MorphoAccess 300 MA300 functions + Mifare reader – No more support
Outdoor MorphoAccess 320 OMA320 PRO – No more support
Outdoor model of MA320 PRO – No more support

MorphoAccess 221 MA221 PRO – No more support
MorphoAccess 220 MA220 + fake finger detection – No more support
Outdoor MorphoAccess 221 OMA221 PRO – No more support
Outdoor MorphoAccess 220 OMA220 + fake finger detection – No more support

For any support, please feel free to email us at support@biotime-technology.com or call at 009 82 82 97 97

Biotime Technical Support